Terms of Service
The framework for a successful and transparent partnership.
1. Agreement to Terms
By engaging T.C. Wilson Mason Contractor LLC ("Agency," "we," "us") for digital marketing services, you ("Client") agree to be bound by these Terms of Service. These terms, in conjunction with a signed Service Agreement or Statement of Work, constitute the entire agreement between the Agency and the Client.
2. Digital Marketing Service Conditions
The Agency agrees to provide digital marketing services as detailed in the Client's Service Agreement. The Client understands that the Agency will utilize best practices but makes no guarantees regarding specific outcomes such as search engine rankings, lead volume, or revenue, as these are subject to external factors beyond our direct control.
3. Timelines and Client Responsibilities
Project timelines are estimates and are contingent upon the Client's timely provision of necessary assets, information, feedback, and approvals. Delays on the Client's part may result in an extension of the project timeline. The Client is responsible for the accuracy and legality of all content and materials provided to the Agency.
4. Payment Terms
The Client agrees to pay all fees as specified in the Service Agreement. Services are typically billed on a monthly retainer basis, payable in advance. All third-party media spend (e.g., Google Ads, Meta Ads) is the direct responsibility of the Client and is not included in the Agency's service fees unless explicitly stated otherwise. Late payments may result in a suspension of services.
5. Confidentiality
Both parties agree to maintain the confidentiality of the other's proprietary information, including business strategies, financial data, client lists, and campaign data. This obligation extends beyond the termination of the service agreement.
6. Limitation of Liability
The Agency's liability for any claim arising from our services is limited to the total amount of service fees paid by the Client to the Agency in the three (3) months preceding the claim. In no event shall the Agency be liable for any lost profits or indirect, consequential, or special damages.
7. Termination
Either party may terminate the Service Agreement with thirty (30) days' written notice. The Client is responsible for all fees incurred up to the date of termination. Upon termination, the Agency will cooperate in the transfer of all Client-owned assets and data.